AI Solutions
The Need
Advanced technologies (including those powered by AI) offer opportunities to transform your business operations and grow your firm. They can improve the effectiveness and efficiency with which you:
• Respond to litigation and investigations;
• Meet rapidly evolving compliance and security obligations;
• Gather business intelligence;
• Increase worker productivity;
• Build and retain an engaged workforce;
• Increase the pace of, and ROI on, innovation; and
• Grow your business.
Taking advantage of these opportunities, however, requires more than simply licensing a new tool (regardless of what a vendor may tell you). Realizing the benefits offered by advanced technologies requires:
• Well-designed workflows that align the tool’s requirements with your conditions;
• Competent training in implementing the required operational protocols;
• Comprehensive and secure management of the data that flows in and out of the tool;
• Transparent monitoring and measurement of the system’s effectiveness.
Absent those elements, the tools will not deliver on their promise. At best, the tools’ capabilities will be only partially realized and, at worst, any benefits the tools do bring will be negated by the time and resources needed to implement the technology. Add to this a lack of metrics providing a window on the effectiveness of the tools and you have a significant hurdle to adopting technologies that otherwise hold the potential to be game-changing for your business.
Our Solution
This is where Workforce Opportunity Services (WOS) comes in. We bring both the technical expertise to identify what needs to happen to enable the tools to deliver on their promise and the human resources to carry out the needed changes. Our advisory team, drawing on over 20 years of experience of defensibly applying advanced technologies to meet clients’ governmental and business goals, identifies the operational conditions needed to enable the technology to perform according to its capability. Our implementation and operations team implements the infrastructure requirements of AI-enabled technologies and enables the needed workflows. Depending on your circumstances, you may choose to avail yourself of the services of just the advisory team, just the workforce team, or both. Whichever option you choose, the outcome is that you are relieved of the need to micromanage the operational questions and can focus on defining the higher-order strategic objectives you want your use of AI to serve.
About Us
WOS
Workforce Opportunity Services (WOS) is a 501(c)(3) nonprofit organization that provides professional services using talent recruited from underserved communities. Founded in 2004 by Dr. Arthur Langer, WOS had developed a propriety system of recruiting, selecting, training, and developing talent from underserved communities. WOS uses research and data collected from their 20 years of experience to develop workforce models and methodologies that allow us to craft individual solutions for partner companies. Our research has been the subject of numerous refereed journal articles that focus on innovated workforce solutions. With over one hundred Fortune-500 companies that have engaged with WOS since our inception, we have a storied history of successfully delivering cost effective solutions to solve an array of challenges confronting our partners; all while providing WOS associates a pathway to a meaningful career. WOS takes responsibility for identifying, hiring, training, and supervising the associates. We manage the solution so you don’t have to. The WOS vision is to empower individuals to move from economic need to long-lasting professional success and financial independence while helping companies solve their challenges with a diverse and inclusive workplace representative of the communities they serve. Whether your need is for advisory services only, workforce services only, or both advisory and workforce services, you have WOS as your point of contact and engagement partner for all services. Find out more at www.wforce.org
Dr. Bruce Hedin
Julie L. Brickell, Esquire
Dr. Bruce Hedin
Principal Scientist
Dr. Hedin, a leading expert in the assessment of the effectiveness of advanced search and analytics technologies, brings expertise in gathering the evidence that allows an assessment of the trustworthiness of a technology. In his consulting practice, he supports clients in the design and oversight of sampling and measur
Principal Scientist
Dr. Hedin, a leading expert in the assessment of the effectiveness of advanced search and analytics technologies, brings expertise in gathering the evidence that allows an assessment of the trustworthiness of a technology. In his consulting practice, he supports clients in the design and oversight of sampling and measurement protocols to validate the results of AI-enabled review technologies; he also provides guidance to clients seeking the most efficient, and scientifically sound, methods to demonstrate the trustworthiness of the technologies they have adopted. Dr. Hedin has contributed to several initiatives in keeping with his expertise, including a model ESI protocol, manifestos on the rule of law in the age of artificial intelligence, the IEEE's Ethically Aligned Design, and US NIST’s Text Retrieval Conference (TREC) Legal Track
James Wolf
Julie L. Brickell, Esquire
Dr. Bruce Hedin
Principal Architect
Mr. Wolf brings over 30 years of experience in leading software engineering, product management, Information Technology, Information Security, Technology Architecture, Quality Assurance and Project Management to the Advisory Services leadership team. Mr. Wolf is a creative innovator, and passionate problem solver. He is
Principal Architect
Mr. Wolf brings over 30 years of experience in leading software engineering, product management, Information Technology, Information Security, Technology Architecture, Quality Assurance and Project Management to the Advisory Services leadership team. Mr. Wolf is a creative innovator, and passionate problem solver. He is an early pioneer in analytics and BI space, being named as the inventor of 10 patents related to Oracle Discoverer, on which Mr. Wolf was the Principal Engineer. Mr. Wolf is an expert in eDiscovery having led the creation of H5’s Information Retrieval and AI platforms, then led the enterprise architecture of H5’s eDiscovery Services. Mr. Wolf advises clients on the architecture, security, technical infrastructure, be it on site or in the cloud, applications, and application architecture needed to meet their objectives.
Julie L. Brickell, Esquire
Julie L. Brickell, Esquire
Julie L. Brickell, Esquire
General Counsel for Artificial Intelligence
Ms. Brickell, a lawyer, brings expertise garnered as in-house counsel and courtroom lawyer. Having served as general counsel of a technology company which deployed search and measurement expertise and technology to address ediscovery, data management, and compliance challenges, and deputy general
General Counsel for Artificial Intelligence
Ms. Brickell, a lawyer, brings expertise garnered as in-house counsel and courtroom lawyer. Having served as general counsel of a technology company which deployed search and measurement expertise and technology to address ediscovery, data management, and compliance challenges, and deputy general counsel of a top consumer products company, Brickell has worked closely with business units on data security, privacy, data management, compliance, contracting, intellectual property, eDiscovery, and litigation. As faculty teaching the implications of the law to technology executives for well over a decade, Brickell communicates effectively with technology teams, advises on business processes, elucidates ethical issues in the use of artificial intelligence, and speaks and writes frequently on these topics
Russ Yorks
Julie L. Brickell, Esquire
Julie L. Brickell, Esquire
VP Data & Business Intelligence
Russ Yorks is responsible for managing the WOS programs once they are operationalized. Through his team of Directors, Regional Managers, and Client Service Managers, WOS has worked with over 70 companies, helping thousands of military veterans and early career adults build their skills and find employment. H
VP Data & Business Intelligence
Russ Yorks is responsible for managing the WOS programs once they are operationalized. Through his team of Directors, Regional Managers, and Client Service Managers, WOS has worked with over 70 companies, helping thousands of military veterans and early career adults build their skills and find employment. He joined WOS in July 2011 as a Client Service Manager running the Prudential veterans program in Ft. Washington, PA. Prior to joining WOS, Russ worked in commercial mortgage banking, underwriting multimillion–dollar assets for a top FHA lender. Russ holds a Bachelor of Arts in Business Economics from Eastern Connecticut State University and a Master of Arts in Economics and Education from Columbia University. Russ also brings a military background to WOS as a Master Sergeant serving in the Air National Guard.